The Endless Aisles Special Ordering Kiosk Mode is Here!
Kiosk Mode mode allows you to log into the Special Ordering Portal and display its catalog publicly for your customers to use in-store. The account can be created through the “Team Settings” tab in your portal and will create an experience where a customer may browse your Endless Aisles catalog and place orders in-store without the risk of seeing the internal dashboards.
Here are some of the additional benefits of adding a kiosk to your store:
1. Faster Service on Special Orders.
One of the most obvious benefits of setting up a kiosk in-store is that customers can now be attended to as soon as they know what product they would like to order for themselves. Additionally, since there are pre-made descriptions and meta tagging for each product, customers have all the information they need to buy products you don’t have on the shelf. Faster service means happier customers and more sales to your store!
2. Bigger carts.
A study at Harvard Business Review showed that kiosks can lead to people spending up to 20% more than what they normally would. This is due to the additional products being displayed, which lead to further temptations. Customers might add that bed they’ve been needing or an interesting supplement to their cart without planning to.
3. Ecommerce Testing.
Getting the Endless Aisles Special Ordering Kiosk Mode set up on a device in store allows you to test out what it would be like to have an ecommerce website. Depending on how much interest you have in-store and what kind of products people are buying, it may give you the boost you need to invest in an online store.
4. Increased Customer Engagement.
Modern-day consumers are often distracted by their cell phones as they walk through every day life. Having a tablet on display may peak the interest of the tech-savvy crowd, and compel them to engage with your store in a fun and stimulating new way. Just having the tablet in your store will get customers asking what new services your offering!
6. More Sales!
Finally, one of the biggest benefits of the new Endless Aisles Special Ordering Kiosk Mode will be more sales! You will no longer have to stop every customer to tell them about your drop ship capabilities. They will automatically know that you have the ability to ship items you don’t have on the shelf to their home.
Although you may display this new feature on any device with internet, we recommend that it be placed in the front and center of your store This way, your customers will naturally be attracted to the kiosk and browse it to see if there is anything they like, without requiring further assistance. It will also ensure that they don’t walk out empty handed. Be sure to have clear signage (such as our FREE shelf talkers) around the store so customers know it’s there.
For more information on how to market your e-commerce site in-store, read our article on Promoting Your Online Store Offline.