AuthorKelly Thomas

How to Use Instagram Stories for Your Business

Instagram Stories are a candid and creative way to engage with your audience that can help you keep up with the competition and grow your business. What are Instagram Stories? Instagram Stories allow users to post photos, videos, and more to their Instagram accounts that are only visible for 24 hours. Stories are not shown on a user’s feed, but instead are seen at the top of their profile, and...

How to Communicate with Your Customers About COVID-19

With the global health crisis of COVID-19, the world is currently in uncharted territory. As consumers are now spending most of their time at home and limiting their social interactions, there is a significant decrease in in-store shopping. A shift in the way small businesses communicate with their customers might be necessary to maintain the trust and connection they have worked so hard to earn...

Our Top 5 Picks: Online Tools for Small Businesses

Running a small business can be chaotic, stressful, and things can get unorganized. Keeping your business organized by optimizing daily tasks is important so that you can focus on growing your business. Luckily, there are online tools that can help you and your team stay on top of different tasks. Let’s take a look at some of our top picks for online tools for small businesses! Task Organization...

What Text Message Marketing Is and How It Can Grow Your Business

As mobile technology continues to evolve, SMS marketing, or “text message marketing” is growing at an exponential rate. SMS marketing is a way for small businesses to market to a highly targeted group of their customers by sending them text messages about sales, discounts, reminders, and more. Keep reading to learn more about how SMS marketing can grow your business. Why SMS Marketing? SMS...

7 Tips & Tricks to Boost Your E-Commerce Customer Service

How customer service differs in-store and online. When a customer shops in your store, your well-trained staff is there to help them with any purchasing decisions they need to make. From offering assistance with brand or product recommendations, to being a personal, friendly face, your customers know that your staff is there for them. When a customer shops online on your website, the shopping...

6 Projected Trends for Pet Retail in 2020

The New Year is officially here, and the pet industry is continuing to rapidly grow and expand. 2020 is expected to be the biggest year in pet retail yet, and we are excited for what is to come. Check out our 6 projected trends for pet retail in 2020! Humanization In almost every industry, consumers appreciate brands that tell a story, and this will continue to be a major trend in the pet...

A Retailer’s Guide to Endless Marketing

With the holiday season in full swing, and the new year quickly approaching, there has never been a better time to deep dive into digital marketing. There are hundreds (and counting!) of pet specialty retailers already using Endless Marketing powered by Promoboxx to engage their customers online. This is a fully comprehensive guide to Endless Marketing powered by Promoboxx that will take you from...

A Retailer’s Guide to Success for the Holiday Season

The busiest season of the year is officially here, and 2019 is projected to be the biggest holiday shopping season yet. Approximately 70% of U.S. households own a pet, and as any pet retailer knows, pet parents love to shop for their fur-babies during the holidays. This year, 94.2% of pet owners plan on purchasing at least one holiday gift for their pet. Approximately 60% of surveyed pet owners...

Interview: All About the Endless Aisles Catalog

We recently sat down with our Merchandising Manager, Eric, to learn all about the Endless Aisles catalog and the value it holds. He gave us some tips and tricks for making the most of the catalog, insights on upcoming product trends, and explained the strategy behind it all. Keep reading to learn all about the Endless Aisles catalog! Endless Aisles: Hi Eric! Thank you so much for taking the time...

Co-Marketing: How To Grow Your Business With Local Partnerships

Summer is coming to an end, and the holiday season will be here before we know it. As the weather cools down, retail will start picking up  again and stores will get busier each day. Partnerships are a win-win way for all companies involved to grow their businesses by expanding customer reach, and building customer loyalty. This is commonly referred to as co-marketing, and it is used in...