TagSocial Media

How to Communicate with Your Customers About COVID-19

With the global health crisis of COVID-19, the world is currently in uncharted territory. As consumers are now spending most of their time at home and limiting their social interactions, there is a significant decrease in in-store shopping. A shift in the way small businesses communicate with their customers might be necessary to maintain the trust and connection they have worked so hard to earn...

7 Tips & Tricks to Boost Your E-Commerce Customer Service

How customer service differs in-store and online. When a customer shops in your store, your well-trained staff is there to help them with any purchasing decisions they need to make. From offering assistance with brand or product recommendations, to being a personal, friendly face, your customers know that your staff is there for them. When a customer shops online on your website, the shopping...

A Retailer’s Guide to Endless Marketing

With the holiday season in full swing, and the new year quickly approaching, there has never been a better time to deep dive into digital marketing. There are hundreds (and counting!) of pet specialty retailers already using Endless Marketing powered by Promoboxx to engage their customers online. This is a fully comprehensive guide to Endless Marketing powered by Promoboxx that will take you from...

How To Boost Your Business’ Facebook Engagement

Is your business’ Facebook getting enough likes and comments on posts? Are you struggling to increase your followers? Is your business posting creative content but not getting any likes or comments? There are many steps you can take to encourage interaction with your customers on Facebook. Consumers crave attention, and being responsive on your social channels humanizes your business...

Digital Marketing… It’s Not So Ruff After All!

Why Digital Marketing Is So Important & How You Can Engage Your Customers Online We recently held a panel discussion at Global Pet Expo, called “Digital Marketing… It’s Not So Ruff After All”. Panelists included Andrea Barsk from Endless Aisles, Johanna Fiedler from Promoboxx, Annabelle Immega from Petcurean, plus Aaron Hill and Lindsay Richards from Naturally...

How To Use Testimonials In Your Marketing Efforts

In this technology-driven day and age, we are constantly exposed to marketing. Though digital and print advertising is everywhere, recommendations have the most powerful influence over our buying behavior. They are relatable, honest, and build trust in a brand. According to Neilsen, 92% of people will trust a recommendation from a peer, and 70% of people will trust a recommendation from someone...

Inside Look At The Promoboxx Support Team

We recently sat down with Chloe from the Support Team at Promoboxx to talk about her amazing team, and the helpful resources that they provide retailers. We also caught up with Chloe on why email marketing and Instagram are so important, and how Endless Marketing on Promoboxx can bring you success in 2019.

The Importance of Engaging with Your Instagram Followers

Instagram has consistently been ranked among the top social media platforms, and now with over one billion active monthly users, it is continuing to grow in popularity. According to Ambassador, 71% of  consumers who have a good social media interaction with a business are likely to recommend it to friends. Though the platform is easy to use and focused on visuals, the key to success on...

Building a Social Media Presence

For years, quality inventory and a friendly attitude were all your store needed to get noticed. Today, online engagement is increasingly ranked alongside in-store customer service when it comes to promoting your business.  Many shoppers turn to social media profiles to determine if a store is trustworthy before they even come in. If you don’t have an active profile, they may think...

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