How customer service differs in-store and online. When a customer shops in your store, your well-trained staff is there to help them with any purchasing decisions they need to make. From offering assistance with brand or product recommendations, to being a personal, friendly face, your customers know that your staff is there for them. When a customer shops online on your website, the shopping...
The New Year is officially here, and the pet industry is continuing to rapidly grow and expand. 2020 is expected to be the biggest year in pet retail yet, and we are excited for what is to come. Check out our 6 projected trends for pet retail in 2020! Humanization In almost every industry, consumers appreciate brands that tell a story, and this will continue to be a major trend in the pet...
With the holiday season in full swing, and the new year quickly approaching, there has never been a better time to deep dive into digital marketing. There are hundreds (and counting!) of pet specialty retailers already using Endless Marketing powered by Promoboxx to engage their customers online. This is a fully comprehensive guide to Endless Marketing powered by Promoboxx that will take you from...
The busiest season of the year is officially here, and 2019 is projected to be the biggest holiday shopping season yet. Approximately 70% of U.S. households own a pet, and as any pet retailer knows, pet parents love to shop for their fur-babies during the holidays. This year, 94.2% of pet owners plan on purchasing at least one holiday gift for their pet. Approximately 60% of surveyed pet owners...
We recently sat down with our Merchandising Manager, Eric, to learn all about the Endless Aisles catalog and the value it holds. He gave us some tips and tricks for making the most of the catalog, insights on upcoming product trends, and explained the strategy behind it all. Keep reading to learn all about the Endless Aisles catalog! Endless Aisles: Hi Eric! Thank you so much for taking the time...
Summer is coming to an end, and the holiday season will be here before we know it. As the weather cools down, retail will start picking up again and stores will get busier each day. Partnerships are a win-win way for all companies involved to grow their businesses by expanding customer reach, and building customer loyalty. This is commonly referred to as co-marketing, and it is used in...
From Retailer to Consumers Learn how easy it is to share pre-made content on Promoboxx, how your customers can interact with your content, the effect it has on your business, and more! This Promoboxx Journey shows you the step-by-step course that your content takes from retailer, to consumer! The Retailer Experience The Brands you’ve signed up for and Endless Marketing will send you an...
How-to’s, videos, and explanations on everything Excel that you need to know for your business! Excel can be intimidating. While you might know how to maneuver your way around it, wouldn’t it be great to use it to your business’ advantage? There are certain tools and formulas you can use to let Excel do the calculations and organize the data sets for you. Mastering these Excel skills will make...
Is your business’ Facebook getting enough likes and comments on posts? Are you struggling to increase your followers? Is your business posting creative content but not getting any likes or comments? There are many steps you can take to encourage interaction with your customers on Facebook. Consumers crave attention, and being responsive on your social channels humanizes your business...
E-commerce is booming across all categories. With the average American spending over 11 hours online per day, and 79% of consumers shopping on the web (both computer and mobile), e-commerce is something on the minds of every brick and mortar retailer. Many independent retailers shy away from the idea of an online store in fear that it will take away from their brick and mortar store, but this...
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